From Collect Plus to our free soft play area, discover all of intu Potteries great services

Customer services

  • Hidden disabilities lanyards

    We've introduced sunflower emblem to support visitors with hidden disabilities.

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  • Superdrug prescription services

    We understand that managing your prescriptions can be time consuming so let us do it for you with our free Repeat Prescription Service...

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  • Toilets

    We have female, male and disabled toilets

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  • Cash machines

    You can find cash machines all around the centre

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  • Customer service desk

    Visit our customer service desk where our team are more than happy to help

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  • Watch repairs

    Have your watch repaired at Timpson on the upper mall

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  • Ear piercing

    Getting your ears pierced is so easy and safe at Claire's Accessories, Lovisa and H Samuel.

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  • Free Wi-Fi

    Stay connected wherever you are with free Wi-Fi!

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  • Wheelchair hire

    Wheelchairs are available for free hire from our customer service desk.

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  • Tap & Go

    Parking has never been easier at intu Potteries with our Tap & Go car park payment system.

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  • Parent and child spaces

    We offer parking for families

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  • H20 Car Valeting

    Visit the car valeting service on level 4 of our car park

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  • Electric car charging

    We have 4 dedicated EV charging bays at intu Potteries

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  • Disabled parking spaces

    Disabled spaces are available in our car park on every level

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  • Fun Buggy

    Put the little ones in the driving seat of an intu Potteries fun buggy. It's more fun then you can toot your horn at!

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  • Parent and baby room

    When a nappy needs changing, mummy needs a rest, or a toddler needs taming, our parent and baby room is on hand to give you a calming...

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  • Amazon Lockers

    We have an Amazon Locker self-service kiosk where you can receive or return your parcels. Select 'Flax' as your Amazon locker location.

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